Privacy Policy

Effective Date: Aug. 26, 2025
Last updated: Aug. 26, 2025

1. Overview

Age My Deer (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our deer aging analysis service.

2. Information We Collect

Account Information

  • Email address
  • Name (if provided)
  • Password (encrypted)
  • Account creation date
  • Credit balance and transaction history

Payment Information

  • Billing address
  • Payment method details (processed by third-party providers)
  • Transaction records and receipts
  • Payment processor account identifiers

Uploaded Images

  • Deer photographs you submit for analysis
  • Image metadata (file size, format, upload timestamp)
  • Analysis results

Usage Data

  • Pages visited on our website
  • Feature usage patterns
  • Analysis requests and results
  • Account activity logs

Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

Primary Services

  • Process deer age analysis requests
  • Generate and deliver analysis results
  • Manage your credit balance and purchases
  • Provide customer support

Business Operations

  • Process payments and maintain transaction records
  • Prevent fraud and ensure security
  • Improve our AI analysis accuracy
  • Develop new features and services
  • Send service-related communications

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and property

4. Information Sharing

We do not sell your personal information. We share data only as described below:

Service Providers

  • Payment Processing: PayPal, WooPayments for transaction processing
  • Web Hosting: Dreamhost for website and data hosting
  • AI Processing: Railway for deer image analysis
  • Email Services: WP Mail SMTP for account communications
  • Security: Wordfence for website protection

Legal Requirements

  • Law enforcement requests with valid legal process
  • Court orders or subpoenas
  • Protection of our legal rights
  • Prevention of fraud or illegal activity

Business Transfers

  • Merger, acquisition, or sale of business assets
  • Bankruptcy or similar proceedings (with user notification)

5. Data Retention

Account Data

  • Retained while your account is active
  • Deleted within 30 days of account closure request
  • Transaction records kept for 7 years for tax/legal purposes

Uploaded Images

  • Processed immediately for analysis
  • Temporarily stored during processing (typically less than 5 minutes)
  • Permanently deleted after analysis completion
  • Not used for training or improving our AI models

Usage Data

  • Aggregated analytics data retained indefinitely
  • Individual usage logs retained for 2 years
  • Security logs retained for 1 year

6. Data Security

Technical Safeguards

  • SSL encryption for data transmission
  • Encrypted password storage
  • Secure cloud hosting infrastructure
  • Regular security updates and monitoring
  • Access controls and authentication

Operational Safeguards

  • Limited employee access to personal data
  • Regular security training for staff
  • Incident response procedures
  • Third-party security audits

7. Your Rights

Account Management

  • Update account information anytime
  • Change password and security settings
  • View transaction and credit history
  • Download your analysis results

Data Rights

  • Access: Request copies of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request account and data deletion
  • Portability: Receive your data in a portable format

Marketing Communications

  • Opt out of promotional emails (service emails still sent)
  • Manage communication preferences in account settings

8. Cookies and Tracking

Required Cookies

  • Account authentication and login sessions
  • Shopping cart functionality
  • Security and fraud prevention
  • Website performance and functionality

Analytics

  • Google Analytics for website usage statistics
  • Aggregated, non-personal data collection
  • You can opt out using browser settings or extensions

Third-Party Cookies

  • Payment processor cookies for transaction security
  • Social media plugins (if you interact with them)

9. International Users

Data Processing Location

  • Primary servers located in the United States
  • Data may be processed in countries where our service providers operate
  • We ensure adequate protection regardless of location

European Users (GDPR)

  • Legal basis for processing: contract performance and legitimate interests
  • Right to lodge complaints with supervisory authorities
  • Data Protection Officer contact: info@agemydeer.com

10. Children’s Privacy

  • Our service is not intended for users under 13
  • We do not knowingly collect information from children under 13
  • Parents can request deletion of child’s information if accidentally collected

11. California Privacy Rights (CCPA)

California residents have additional rights:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Opt out of sale of personal information (we don’t sell data)
  • Request deletion of personal information
  • Non-discrimination for exercising privacy rights

12. Changes to This Policy

  • We may update this policy to reflect service changes or legal requirements
  • Notice of material changes posted on our website 30 days in advance
  • Continued use after changes constitutes acceptance
  • Previous versions available upon request

13. Contact Information

Privacy Questions

Data Requests

  • Account deletion: Submit request through customer service
  • Data access/correction: Contact privacy email above
  • GDPR/CCPA requests: Use dedicated privacy contact